Create a new password - Mobile

Forgot your password?  No problem! Follow the steps below to create a new one.

1. Select the 3-Lines.jpg button located on the upper right-hand side of your screen:Step1.jpg

2. Select the "Login" option in the drop down menu:

Step2.jpg

3. Click the "Forgot Password?" text below the Login form:

Step3.jpg

4. Enter the e-mail address you used to register, and click the "Send Email" button:

Step4.jpg

5. You will see confirmation that the e-mail has been sent directly below the "Send Email" button, in the pop up box.

6. Check your e-mail! You will find an e-mail, from survey@focusgroup.com which contains a link to recover your password

ClickHere---Password-Email.jpg

If you require additional assistance, please contact the Helpdesk