How to cancel event appointments

  1. Open the confirmation email you received from Focus Group
  2. Click on the link provided in your confirmation email, the following page will open in your browser:
    Step2.png
  3.  Scroll to the bottom of the page and click on 
    Step3.png
  4. Type inside the box the reason for canceling and any information you would like us to know:
    Step4.png
  5.  Select "Cancel Participation" to confirm:
    Step5.png

If you require additional assistance, please contact the Helpdesk
We will contact you at a later time if additional time slots are available